Best Product. Best Service. We Deliver Both.
JBS strives for the most consistent, complete, and quality service in our industry. You will find that
our service and goals are constantly growing, changing, and adapting, in order to exceed expectations. We
set out to be the best at what we do, with the focus on our customers. We aim to ensure the best products
and services for our customers, and provide reassuring solidity for our suppliers. Our team is not a typical
call center. At JBS, Customer Service Representatives are assigned to a group of accounts and take ownership
over the customer service experience of their customers. Processing customer orders is a small part of what
At JBS, customer service is not a "department." It is a well-executed plan, carried out by a team of
caring, educated professionals, who work with our supply chain to live up to our Customer Service Motto:
"Together we will continuously surpass our customers' expectations with friendly, accurate and
- Timely and Accurate Information
- On Time Delivery
- Accurate Fill Rate
- Claims Support
- Food Safety
- Food Quality
Our goal is to be the supplier-of-choice, with the most up-to-date, comprehensive customer service.
To accomplish this, various departments work as one cohesive unit. Should you need assistance in
accessing additional business information please use the
contact us form.